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[Client's profile page] I would like to know what referrals (past and existing) have been raised for my patient/client. How do I do so?


Updated by BRIGHT

You may view all referrals currently tagged to a patient/client under the client's profile page. You can access the client's profile page through:

  1. Clicking on the client's name in your dashboard

Click on name

  1. Clicking on the client's name when accessing a referral

click on name in referral

  1. [SP / ICCP Users] Using NRIC/FIN to search for the client through global search

Global Search Result

The client's profile page has 4 separate tabs:

  1. Client - Here you will find the client's particulars, ICCP subregion and contacts. You will be able to update the client's biodata either by retrieving the data from ICA, or you can manually edit the biodata. Selected users may also update the client's subregion.

Client Profile Page

  1. Referrals – A list of all referrals raised for the client, sorted by “Last Updated.”

Referral Tab Client Profile

  1. Services - A list of all services associated with the client, grouped by service type. In the example below, you can see all the ' Home Nursing' referrals that have been raised for the client, their statuses and the provider the referral was assigned to.

servicestab

Do note that under the Referrals and Services tab, only PHI / AIC users can access the referrals directly. SP / ICCP users will not be able to do so.

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