I am no longer employed by a healthcare institution. Hence, I no longer hold a FIN-number. How can I continue to log in to SPC PRS?
As you are no longer a FIN-holder, you will need to email us a certified true copy of your current passport for updating. The certified true copy must be certified by a Notary Public with an official stamp, the full name of the signatory and a professional designation.
After the update is completed, we will inform you to reset your password and you can temporarily log in to your SPC account as a non-Singpass User (without 2FA).
Upon your first login as a non-Singpass User, you will be prompted to download Google Authenticator as the 2FA.
From 1 April 2021, it is mandatory for non-Singpass users to use the Google Authenticator (GA) as the 2FA in order to protect your login to the PRS. Existing users of OneKey token will need to switch to GA.
Please refer to the guide to set up 2FA on GA [PDF, 520 KB].