Under the Medical Registration Act 1997, to lodge a complaint against a doctor, you must submit a written complaint accompanied by a Statutory Declaration (“SD”) which can be made before a Commissioner for Oaths, Notary Public, Justice of the Peace or with any other person having authority under any law for the time being in force in that country to take or receive a declaration (including diplomatic and consular officers exercising his functions outside Singapore).

Your complaint must be type-written in English and should include the full name of the doctor(s), the full facts of the case and your allegations against the doctor(s). Please refer to the Sample Letter / Template [DOCX, 60 KB] for guidance when preparing your type-written complaint.

Once the SD has been duly endorsed, please scan it in colour and send us the following documents at SMC_Complaints-StatDecl@spb.gov.sg. Please note this mailbox is only for submission of

(i) complaints with Statutory Declaration or

(ii) complaints from other government agencies on registered medical practitioners to SMC.

Your email submission should contain only two attachments in PDF format.  

a) Endorsed SD, complaint letter and supporting documents should be consolidated in one PDF file; and 

b) A completed and signed copy of the letter of acknowledgement form [DOCX, 33 KB].

Please note that we will only be able to process your complaint when the above documents have been provided. The SMC may reject any complaint or SD not made in compliance with the Singapore law or in accordance with its requirements.

For more information on how to lodge a complaint with the SMC, please refer to the SMC’s information sheet [PDF, 291 KB].