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I have just obtained a new NRIC number (Singapore Permanent Resident status) and am unable to log in to PRS via Singpass. What should I do?


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Updated by SMC

Please scan and email a copy of your blue NRIC (front and back, in colour) to SMC@spb.gov.sg for verification. 


Once SMC has received the NRIC and checked that it is in order, we will update your particulars in the PRS. After that, we will notify you and you can proceed to log in.


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