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Why is my Singpass app profile inactive and how can I reactivate it?


Updated by SINGPASS 38 found this helpful

There are several reasons why your profile may be inactive:

  1. Your Singpass account is no longer valid;

  2. Your employment pass or work permit is no longer valid; or

  3. Your Singpass profile has been inactivated by the system administrator due to security and data privacy concerns.

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