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Why is my Singpass app profile inactive and how can I reactivate it?
There are several reasons why your profile may be inactive:
Your Singpass account is no longer valid;
Your employment pass or work permit is no longer valid; or
Your Singpass profile has been inactivated by the system administrator due to security and data privacy concerns.
Related questions
I have not used Singpass for a while. Why do I have to reset my password?
My Work Permit has expired/ I have cancelled my Work Permit. Can I still use Singpass to access services?
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64
What are some security measures to protect my profile data?
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2
What happens if I choose "Don't trust"?
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