You may not have the required Internet browsers installed on your device.

For Android devices

• Login Shortcuts are compatible only with the Chrome browser for security reasons. Please install Chrome on your device and try again.

For Huawei devices

• Login Shortcuts are compatible only with the Huawei browser for security reasons. Please install the Huawei browser on your device and try again.

  
  

For iOS devices

• The mobile Internet browser that launches when you access a service via Login Shortcuts depends on your default mobile browser. For instance, if you have set up Chrome as your default mobile browser, the digital services will launch in the Chrome browser when you tap on the Login Shortcut. This applies to any third-party browser apps, e.g. Firefox and Edge.