A Singapore Government Agency Website 

Back to home

I was prompted to perform an additional verification during setup of my Singpass app. This was not required previously. Why is there a need for this additional step?

Additional verification during set up

singpass-logo
Updated by SINGPASS

Singpass is continuously updating its threat detection and login security as part of our efforts to combat evolving scams. The setup process of the Singpass app is critical as it ties the user’s identity to the app for subsequent logins.

From 10 October 2022, users may be required to perform a face scan enabled by Singpass Face Verification during app setup as an additional measure to mitigate scams and prevent unauthorised access to users’ Singpass account.


Was this answer helpful?
13 people found this helpful.

ask-question-illustration
Need more help?
Get in touch