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I have misplaced (or did not receive) my Singpass PIN mailer, what should I do?

Misplaced or did not receive PIN mailer

Updated by SINGPASS 123 found this helpful

You can request for a new PIN mailer to be sent to you.


  1. Click here (reset password page)

  2. Enter your 'NRIC or FIN number' and 'Date of issue'.

  3. A new PIN mailer will then be sent to your registered address within 3 working days for a local address and 10 working days for an overseas address (depending on the overseas postal service).

Topics:

Account ManagementManaging Singpass ID & Password

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