After I scan the QR code on the Singpass login page, my Singpass app launches and there is a message stating that “this request has expired”. What should I do?
Request expired right after scanning QR code
Please ensure that your device is set to update the date and time automatically.
For Android users
Go to your phone settings, select "Date & Time", followed by "Set Automatically".
For IOS users
Go to "Settings" > "General" > "Date & Time".
The exact steps may differ depending on your device. Once done, you may try logging in using the Singpass app again.
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