I do not have a mobile phone or digital device. What should I do?
You may seek help from your family members for assistance to redeem your SG Culture Pass credits and/or to help you purchase tickets to eligible programmes using credits from 1 September 2025 onwards.
If you are unable to seek help, you may approach the nearest ServiceSG Centre for assistance. Please bring along your Identification Card (IC) and ensure you have a valid Singpass account.
Related questions
How do I claim and use my SG Culture Pass credits?
I received an SMS asking me to key in my Singpass and personal details to claim my SG Culture Pass Credits. What should I do?
What happens if I accidentally delete the SMS containing the login details?
What programmes and activities are eligible for SG Culture Pass credits?
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