After the Complaints Committee (“CC”) completes its inquiry, it may:

1. Dismiss the complaint;

2. Issue a letter of advice to the dental practitioner;

3. Issue a letter of warning; 

4. Make such other orders as it thinks fit (e.g. having the dental practitioner to attend specific courses or undergo further practical training); or

5. Order a formal inquiry to be held by a Disciplinary Committee or a Health Committee.

   
   

Please note that the SDC can only mete out disciplinary action against a dental practitioner and cannot provide the following outcomes that complainants may be seeking:

1. Monetary refund to a patient or reduction in a bill;

2. Compensation/damages for any harm caused as a result of a dentist’s misconduct or negligence;

3. Retrieval of dental records on your behalf;

4. An explanation from the dentist(s) or oral health therapist(s) with regards to a treatment or procedure;

5. An order that the dentist(s) perform a particular procedure or offer a certain treatment;

6. An apology from the dentist(s) or oral health therapist(s) to you and/or the patient;

7. Revocation of the license of the dentist(s) or oral health therapist(s); and 

8. Criminal sanctions (e.g. imprisonment) against the dentist(s) and/or oral health therapist(s); and/or

9. Sanction against the clinic.