Students should first seek assistance at the school IT office to assess if the issues can be resolved by troubleshooting. For Apple iPad / Apple Pencil issues with the devices, students will need to bring to any of the 4 following Apple service center for support. 1. Apple Store @ Jewel Changi Airport 2. Apple Store @ Orchard Road 3. Apple Store @ Marina Bay Sands 4. QCD Technology @ Westgate Note: Depending on the nature of the cases and devices a service fee may be chargeable.