To ensure correct fare payment, commuters should: 

On Public Buses

Payment in cash

• Check what is the correct fare before boarding 

• Check that ticket is printed with the correct fare amount and keep the ticket throughout your journey as a proof of payment 

Payment using smartcard e.g., stored value travel cards (EZ-Link and NETS), contactless bank cards 

• Take the card out from your wallet/bag and tap it on the card reader when boarding and alighting. If you have tapped the card correctly, the card reader will emit light and a beep tone. The display will also show that the card is read. 

On the MRT/ LRT 

• Take out the card from your wallet/bag and tap it on the card reader of the entry fare gate 

• Tap the same card at the card reader of the exit fare gate. 

For Mobile Wallet Users 

• Switch on the device and select the card to use (if the device is tagged to more than one card). 

• Tap in device when boarding the bus/entering the fare gate at MRT/LRT. 

• Tap out with the same device when alighting the bus/exiting the fare gate at MRT/LRT. 

For Concession Card Holders 

• Use a Concession card that belongs to you. Concession cards are not transferable, and it is an offence to use someone else’s Concession card. 

• If you are paying concessionary cash fare for bus rides, you should inform the driver and tap your Concession card at the card reader to verify the validity of the card, before you drop your cash into the fare box. 

• If you are using a Monthly Concession Pass, you need to tap your card when boarding and alighting from buses. 

• If you did not bring your Concession card or if your Concession card has expired, please pay the adult cash fare or use a valid smartcard.