Yes, you have the right to appeal to PTC (not to the Operators) within 14 days of the issuance of a NTPF. You may submit an appeal online at https://go.gov.sg/appealpf 

Alternatively, you may approach any SimplyGo Ticket Office and request for a hardcopy appeal form. Please send the completed form by post or email to: 

Penalty Fee Section 

460 Alexandra Road 

#05-01A 

Singapore 119963 

Email: ptc_office@ptc.gov.sg  

Please state clearly your grounds of appeal so that your appeal can be processed promptly. 

All appeals will be considered by the PTC. The decision of PTC is final.