What is the purpose of the penalty fee system?
The purpose of the penalty fee regime is to deter fare evasion. Collective instances and rise in fare evasion can translate into fare increase if left unchecked. It is thus imperative to curb fare evasion, thereby reducing fare leakage which in turn helps to safeguard the interests of the majority of passengers who pay the correct fares.
Related questions
Why are commuters targeted for underpaying while operators get away with incidents of overcharging/incorrect fare deductions?
How much are the penalty fee amounts and will honest commuters who mistakenly underpay fares still be made to pay these penalty fees?
When was the Penalty Fee Regime Implemented?
If operators are making profits, why is there a need for fare adjustment?
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