I have received my digital marriage certificate but I am unable to open/unzip the file. How do I go about it?
You will need to enter a password to authenticate and unzip the file.
(a) For marriages registered before 30 October 2024, 6pm (Singapore time)
The password is a combination of the last 4 characters of the groom and bride's ID numbers (NRIC or
foreign travel document) provided during your marriage application. For example, groom and bride's ID
numbers are S0000111A and S0000222B respectively, the password would be 111A222B.
(b) For marriages registered after 30 October 2024, 6pm (Singapore time)
The password is a combination of the groom's and bride's dates of birth (in DDMMDDMM format)
provided in the marriage application. For example, if the groom's date of birth is 5 February and the
bride's is 17 October, the password would be 05021710.
Please note that the encrypted zip file may work differently on IOS devices. It is recommended that you unzip the file on computer desktops.