in
Why are there multiple deductions in a single day on my bank statement when I signed up for a recurring daily donation? Is there an error in the system?
muis
The deductions are automatically generated by our payment gateway platform. There are instances whereby the platform does not trigger a deduction on a weekend but will deduct twice on the following working day, hence multiple deductions in a single day. However, rest assured that the number of deductions will not exceed what you have signed up for.
If you have any further queries, you may contact us at salam@ourmasjid.sg and we can provide you with further details.
Let other citizens know if this answer was helpful
Did this answer your question?Related Questions
Can’t find what you’re looking for?