muis
2
A Singapore Government Agency Website
Back to home
Updated by MUIS
Contact us
Why are there multiple deductions in a single day on my bank statement when I signed up for a recurring daily donation? Is there an error in the system?
The deductions are automatically generated by our payment gateway platform. There are instances whereby the platform does not trigger a deduction on a weekend but will deduct twice on the following working day, hence multiple deductions in a single day. However, rest assured that the number of deductions will not exceed what you have signed up for.
If you have any further queries, you may contact us at salam@ourmasjid.sg and we can provide you with further details.
Topics:
OurMasjidRelated questions
Am I able to claim tax deductions on my donations to Ourmasjid.sg?
How do I pay my Zakat through Giro? Every year I've paid based on the haul (period) of one year based on my Zakat due. How do I determine the amount?
muis
2
2
Can I give one-off donation instead of monthly deduction from salary?
muis
2
2
Am I able to claim tax deductions on my donations to OurMadrasah.sg?
muis
1
1
Need more help?
Describe your issues to us.
