How does OPG ensure that Professional Donees act in your best interests after you lose mental capacity?

Under the MCA, PG can commence investigations into alleged violations by Donees or court-appointed Deputies, which includes looking into complaints about the way in which Donees and Deputies are exercising their powers.
OPG takes all complaints seriously and will investigate further and take action against any Donee or Deputy who is found not to have acted in the best interests of the person who has lost mental capacity.
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