Who do I contact for enquiries and feedback on Approved Institution?
You may call MSF hotline at 1800-111-2222 (to reach the Baby Bonus Division, say “Baby Bonus” when prompted by the virtual assistant). If you are calling from overseas, you can reach us at (+65) 6253-7707. For enquiries on Banks' Child Development Account (CDA) Products & Baby Bonus Cards, please contact:
DBS Bank at 1800 111 1111 or visit their website at [http://www.dbs.com.sg/]
OCBC Bank at 6363 3333 or visit their website at [www.ocbc.com/babybonus]
UOB at 1800 222 2121 or visit their website at [https://www.uobgroup.com/uobgroup/index.page]
Baby Bonus NETS Service Sales & Customer Service Centre at 6274 1212 or visit their website at [http://www.nets.com.sg/]
For enquiries on the Childminding Pilot, you may contact the Early Childhood Development Agency (ECDA) at contact@ecda.gov.sg, or call the MSF hotline (to reach ECDA Division, say “ECDA” when prompted by the virtual assistant).
Airtime charges apply for mobile calls to 1800 service lines.
Related questions
I (CDA trustee) have lost my child’s Baby Bonus card. How do I apply for a replacement Baby Bonus card?
1
What are the Child Development Account (CDA) Bank contact numbers?
1
I enrolled my child into Baby Bonus Scheme before 1 July 2024. Can I select a different bank before opening my Child Development Account (CDA)?
I have recently submitted a request for change of Child Savings Account (CSA) joint account holder and Child Development Account (CDA) trustee online. How do I know the status of the change?
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