Who do I contact for enquiries and feedback on Approved Institution?
You may call MSF hotline at 1800-111-2222 (to reach the Baby Bonus Division, say “Baby Bonus” when prompted by the virtual assistant). If you are calling from overseas, you can reach us at (+65) 6253-7707. For enquiries on Banks' Child Development Account (CDA) Products & Baby Bonus Cards, please contact:
DBS Bank at 1800 111 1111 or visit their website at [http://www.dbs.com.sg/]
OCBC Bank at 6363 3333 or visit their website at [www.ocbc.com/babybonus]
UOB at 1800 222 2121 or visit their website at [https://www.uobgroup.com/uobgroup/index.page]
Baby Bonus NETS Service Sales & Customer Service Centre at 6274 1212 or visit their website at [http://www.nets.com.sg/]
For enquiries on the Childminding Pilot, you may contact the Early Childhood Development Agency (ECDA) at contact@ecda.gov.sg, or call the MSF hotline (to reach ECDA Division, say “ECDA” when prompted by the virtual assistant).
Airtime charges apply for mobile calls to 1800 service lines.
Related questions
What are the Child Development Account (CDA) Bank contact numbers?
I (CDA trustee) have lost my child’s Baby Bonus card. How do I apply for a replacement Baby Bonus card?
I enrolled my child into Baby Bonus Scheme before 1 July 2024. Can I select a different bank before opening my Child Development Account (CDA)?
I have recently submitted a request for change of Child Savings Account (CSA) joint account holder and Child Development Account (CDA) trustee online. How do I know the status of the change?
