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When do Approved Institutions (AIs) need to make a refund to the CDA?


Updated by MSF

Approved Institutions (AIs) are allowed to make a refund into the CDA depending on their business need, for example, if there was an over-deduction. AIs are required to make a refund into the CDA if the refunded amount was originally deducted from the CDA. The refunded amount will not be matched. 
 
Should an AI need to refund any payment made out of the CDA, the refund must be made into the CDA: 
(a) via the AI Portal on MSF website if the AI has an existing Direct Debit Arrangement (DDA) with MSF, or by GIRO transfer. The AI must effect the refund from the same corporate bank account that originally received the payment; 
(b) with the word ‘refund' as part of the transaction details; and 
(c) within one month from the date agreed upon by both the trustee and AI. 
 
Where an Approved Person utilises any moneys from the child's CDA for unauthorised purposes (e.g. not for the benefit of child/child's siblings, for unallowed expenses), MSF will require the Approved Person to refund the amount to the child's CDA.

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