The worker has completed the Safety Orientation Courses (SOC) but the result is not on the website. What should I do?
You should contact your training provider to verify if they have uploaded the information to MOM. Please also check that the worker’s details on the training certificate/safety pass match with their In-Principle Approval (IPA) or Work Permit (WP) card.
For SOC courses, results will be auto transmitted to MOM upon completion of the assessments. The results will be reflected in the WSH training records eService within 8 hours after the upload.
For non-SOC courses (Supervisor and above), Training Provider is required to upload the course results to MOM within 5 working days of course completion. The results will be reflected in the WSH training records eService within 8 hours after the upload.
This information is sourced from MOM.
Related questions
How can I check a worker’s WSH training records and Safety Orientation Course (SOC) certification status?
2
I cannot issue a Work Permit through WP Online due to Safety Orientation Courses (SOC) issues. What should I do?
I cannot renew a Work Permit through WP Online due to Safety Orientation Courses (SOC) issues. What should I do?
I received a reminder letter despite the worker completing their Safety Orientation Courses (SOC). What should I do?
Need more help?
Describe your issues to us.
