What must be included in an employment agency's (EA) service agreement with a migrant domestic worker's (MDW) employer?
The service agreement is a contract that states the EA's terms and conditions, such as replacements, fee refunds, and dispute resolution mechanisms.
EAs must sign a written service agreement with employers of MDWs. This helps both parties clarify their obligations and reduces the likelihood of disputes.
EAs and MDW employers can use the recommended service agreement, which includes the terms and conditions based on the requirements of the Employment Agency Comprehensive Licence Condition 16.
This information is sourced from MOM
Related questions
What is the MDW's employment agency responsible for?
I am an employment agent. Why do I need to ensure that it is stated in the service agreement signed with the employer if the MDW was hired as a caregiver for the household?
How do I check an employment agency's track record for MDWs?
How is an EA's successful retention rate for MDWs measured?
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