I am an employment agent. Why do I need to ensure that it is stated in the service agreement signed with the employer if the MDW was hired as a caregiver for the household?

Question

Accepted Answer

Clearly stating the MDW’s role in the service agreement helps EAs reduce downstream disagreements.

If the MDW was hired as a caregiver, EAs should ensure that the service agreement clearly states that the MDW was hired to care for specific dependents in the household.

This would make it clear that EAs are not required to provide a refund if caregiving is no longer needed, as EAs are not responsible for the changes in the household’s caregiving needs. Otherwise, it would be assumed that the MDW was not hired as a caregiver, and the EA would have to provide a refund.

I am an employment agent. Why do I need to ensure that it is stated in the service agreement signed with the employer if the MDW was hired as a caregiver for the household?

Topics:

Related questions

What must be included in an employment agency's (EA) service agreement with a migrant domestic worker's (MDW) employer?

Why did MOM introduce the service fee refund policy?

I am an EA. Why must I refund employers where the termination of the MDW's employment is beyond my control?

What is the MDW's employment agency responsible for?

Need more help?