The migrant domestic worker (MDW) should make her claim to the Foreign Manpower Management Division (Well-Being Branch). She can call our MDW helpline at 1800 339 5505 or +65 6339 5505 for overseas callers. (Operating hours: Mon – Fri, 8.30am to 5.30pm). Note that airtime charges apply for mobile calls made to 1800 service lines.

The department will help her to recover her salary through conciliation.

Failure to pay an MDW’s salary is an offence. To minimise disputes, employers should pay an MDW’s salary within 1 week after the end of the month worked and keep records of salary payment.

This information is sourced from MOM.