All notification letters relating to MediShield Life will be sent to the last known address on your Singapore identity card (IC), which is the official address as registered with the Singapore Government. You may update your residential address by accessing the Immigration & Checkpoints Authority of Singapore’s (ICA) change of address e-Service (https://go.gov.sg/ic-address) using your Singpass. Any updates will automatically be transmitted to all participating government organisations via the One-Stop Change of Address Reporting Service (OSCARS).

If you do not hold an identity card but wish to update your address, please write to us (medishieldlife.sg/writetous) and we will further advise you on your request.