How long will it take for my appeal request to be completed?
In general, the time taken to review your request would be 20 working days upon receiving the full set of supporting documents (if any). For complex cases, more time would be required. An update would be provided to you via the MediShield Life letter sent to your email or NRIC address.
Related questions
If I have appealed for higher subsidies or against the Additional Premium imposed, how will I know if my appeal is successful? Will this be reflected in my Premium Notice Letter?
How do I appeal for MediShield Life Premium Subsidies?
How long will it take for my appeal to be processed?
Why are my MediSave and MediShield Life claims not processed after my visit/hospital discharge?
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