What should be included in the bill?
Price Transparency Requirements, Issuance of Bill
It is highly encouraged that the bill should include the broad categories of services provided to the patient (e.g., consultation fees, facility charges, medications, investigations), financing (e.g., government subsidy, MediShield Life and MediSave and other forms of reimbursement, etc) and the final amount payable by the patient.
Related questions
Is there a need to perform a detailed breakdown of the estimated bill e.g. facility charges, consultation fees and/or other relevant fees? Is this applicable to outpatient medical services (e.g., SOCs) too?
Is the financial counselling requirement applicable to medical treatments rendered at patients’ homes?
How did the Government decide which treatments, conditions, and care settings should be covered under MediShield Life in this review?
When patients are informed of referral or appointment to new services and/or treatments over the phone, would we be expected to provide financial counselling?
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