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Is it compulsory to reflect MediShield Life computations in all financial counselling materials?
Price Transparency Requirements, Financial Counselling
It is not compulsory to compute estimated MediShield Life payouts in all financial counselling materials. Licensees are, however, required to share the applicable MediShield Life benefits (e.g., deductible, co-insurance, claim limits, etc) and MediSave withdrawal limits for the treatment or procedure that the patient is undergoing to the patient or the patient’s authorised representative.
Licensees may share an estimate of MediShield Life payout and MediSave deduction amounts, and should ensure that these estimates are reasonably accurate. A calculator for such estimates is currently available on the CPFB website, and within public licensees’ systems.
Related questions
Are the MediShield Life Fund’s liabilities necessary? Why is there a need to set aside liabilities for recurring claims when premiums are paid annually?
Can licensees refer their patients to the relevant websites for fee-related information (e.g., MOH fee benchmarks, CPF MediSave and MediShield Life claims calculator to check on estimate claimable coverage) as part of the financial counselling?
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