Patients or their next-of-kin may be displeased to receive financial counselling when the patient is admitted to the Intensive Care Unit (ICU). Can licensees delay financial counselling in such cases?
Price Transparency Requirements, Financial Counselling
We intend for patients to be informed of their treatment and fees in a reasonably prompt manner. Licensees are best-equipped to assess when it is best to counsel a patient, taking into account the patient or next-of-kin’s physical and emotional state.
Licensees are reminded to receive acknowledgement of financial counselling done.
Related questions
Can licensees conduct the financial counselling for their patients via online platforms?
If patients do not acknowledge financial counselling, what is the appropriate follow-up action ?
Why must we still provide financial counselling when the patient does not want it?
Does financial counselling need to be conducted for patients brought in by the police or prison?
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