What is the retention period for the financial counselling record?
Price Transparency Requirements, Financial Counselling
A patient’s financial counselling record is deemed as part of their Patient Health Records1 .The minimum retention period for Patient Health Records depends on whether:
- It is an electronic or paper record; and
- It is an inpatient or outpatient record.
In general, the minimum retention periods of Patient Health Records are as follows:
- All computerized/ electronic Patient Health Records: Lifetime + 6 years
- Paper inpatient records:
• Adults: 15 years from last day of: (i) stay in the facility, or (ii) consultation or treatment (if applicable), whichever is later
• Minors: Until the patient is 24 years of age; or 15 years from last day of: (i) stay in the facility, or (ii) consultation or treatment (if applicable), whichever is later
• Persons who lack mental capacity: Lifetime + 6 years
- Paper outpatient records: 6 years from last day of consultation or treatment, whichever is later (unless High Risk Patients and/or Cases)
Licensees should refer to the Licence Conditions on the Retention Periods of Patient Health Records for the up-to-date requirements relating to the retention period for Patient Health Records.
Related questions
How long should patient health records be kept after cessation of a clinic’s licence?
2
Are Public Healthcare Institution licensees required to provide MOH fee benchmark when performing financial counselling?
1
How often will licensees need to renew their HCSA licence?
Financial counselling is new for Outpatient Medical Services (OMS) licensees. Could MOH consider providing a sunrise period for such licensees to firm up our financial counselling processes?
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