The licensee can have an organisation chart that clearly states the reporting line of every employee.

The licensee can also put in writing (e.g., Letter of Appointment) the responsibilities, duties and reporting line of each employee.

The licensee can have an appraisal system, which institutes systematic and regular review of the performance of the employees by the supervisors. Discussions during the appraisals should be documented.

The head of the group of employees or the supervisors may be held accountable if the employee's performance did not meet the required standards due to the lack of supervision.