It is the QAC's duties and responsibilities to evaluate and monitor the quality, safety and clinical appropriateness of the licensable healthcare service provided by the licensee in a fair manner.

The licensee must appoint a QAC supervisor, who may or may not be a member of the QAC, to oversee the QAC activities and ensure the QAC's duties and responsibilities are fulfilled.

In case of a conflict of interest when a case being reviewed by the QAC involves a QAC member, the licensees should put in place processes to resolve the conflict of interest, and ensure transparency and fairness, including requiring the implicated person to recuse himself from the QAC review, and appoint another qualified person to take over that role in fulfilling the QAC obligations.