The licensee should ensure that:

a) the temperature of the medicinal or health products stored in the parcel is maintained and monitored using a temperature monitoring device such that the temperature of the products is maintained in accordance with the manufacturer’s instructions. Such temperature records should also be maintained;

b) for cold chain products, such products are packed in a configuration whereby they are not in direct contact with ice packs, and cold chain products are packed and stored separately from non-cold chain products;

c) for products that are light sensitive, the products are packed in an opaque packaging to protect the items from light;

d) for fragile products (e.g., medication glass bottles), the products are wrapped in a manner to secure against spillage/ breakage; and e) the parcel bears special handling instructions (e.g., cold chain, fragile, light-sensitive products) and such information should be clearly visible on the medication parcel so that the parcel can be handled appropriately