moh
A Singapore Government Agency Website
Back to home
Updated by MOH
What is the expected protocol to handle a delivery failure?
Healthcare Services (General) Regulations, Requirements on Transportation of Health Products
In the event of a delivery failure, the medicinal and health products should be returned to the Licensee and the delivery failure should be documented.
The Licensee should notify the patient as soon as practicable on the subsequent arrangement to collect the products (i.e., redelivery or head down to the licensed premises to collect the products).
Related questions
What is the expected protocol to handle a delivery error?
What are some measures that a licensee should take to ensure that the medicinal or health products are delivered or transported directly to the intended destination without any diversion or deviation from the intended route?
moh
What are some measures that a licensee should take to ensure that the medicinal or health products are protected from any likelihood of contamination during delivery and transportation?
moh
What should a licensee do if he/she intends to provide medication delivery services to patients?
moh
Need more help?
Describe your issues to us.