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Are paid reviews allowed if the sponsorship is disclosed upfront?
Healthcare Services Act(Advertisement) Regulations, Reviews, testimonials and endorsements
The disclosure of the sponsorship may enhance transparency in this regard to consumers. However, it is unethical and inconsistent to allow licensees to pay for and, in so doing, influence the content of the “review”, while giving the consumer the impression that the “review” is a genuine reflection of the writer’s or presenter’s personal experience (when there is in fact underlying commercial interest).
Related questions
What types of reviews (including testimonials and endorsements) are allowed?
Are we allowed to include testimonials or endorsement in our annual reports or programme booklets? These may be distributed to shareholders and/or patients who are not employees.
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I currently have paid reviews in various media. What should I do if paid reviews are not allowed under HCSA?
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Why are paid reviews (including testimonials and endorsements) prohibited? Licensees are allowed to pay an authorised person to publish advertisements for the licensable healthcare service. Aren’t paid reviews similar in nature to other forms of advertisements?
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