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Are unpaid reviews on the licensable services on third party blogs, social media platforms and websites allowed?

Healthcare Services Act(Advertisement) Regulations, Reviews, testimonials and endorsements

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Updated by MOH

Where the review is self-initiated by the patient and not under the influence of the provider, it will be allowed. The publication of unpaid reviews on third party blogs, social media platforms and websites which are uninitiated/unsolicited by the healthcare service providers is not an act of advertising, as the intent is not to induce consumption of the healthcare service and is unlikely to breach section 31 of HCSA.


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