Must the CGO be a full-time staff within the organisation?
The Healthcare Services Act 2020 (HCSA) FAQs, Enhanced Governance
A licensee may appoint any individual deemed to be competent and suitably qualified to fulfil the role of the CGO. This individual need not be a full-time staff within the organisation, but he/she must be contactable at all times.
However, if the CGO is not employed by the licensee, it is recommended for the licensee to have an agreement with the CGO, such as a contract, to clearly state the responsibilities this individual has as the licensee’s CGO. The individual will be held accountable for the CGO role he/she takes on.
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