If licensees provide multiple services under HCSA, are licensees required to use different business names to reflect the respective services?
HCSA does not stipulate that licensees must use different business names for different LHSes (i.e., one business name can be used for multiple services if the licensee so wishes), as long as the business name used for the service accurately reflects the licensed service and is in compliance with HCSA Section 29, which stipulates that licensees cannot use any terms or names, or any abbreviation of derivative of that term or name, in any language, that incorrectly describes a LHS that the licensee is authorised to provide.
For example, a licensee who operates a medical clinic, dental clinic and ambulatory surgical centre can use the name “ABC Healthcare Service” as the business name for all three LHSes. However, they cannot use the name “ABC Outpatient Medical Services” for all three LHes as it would only be applicable for the medical clinic given that it is licensed as an Outpatient Medical Service.