Why am I unable to view claim details of my hospitalisation from the online MediSave and/or MediShield Life Claim Statements?
Claim details displayed online are accurate as at the date of enquiry. They will be reflected only after the medical institution submits your claim and the MediSave and/or MediShield Life claim is processed.
Please note that the medical institution can only submit your claim after the medical bill has been finalised. Claim details of your hospitalisation will only be available after your MediSave and/or MediShield Life claim is processed.
You can check the status of your MediShield Life claim via 'My Activities' after you log onto "my cpf Online Services" with your SingPass.
This information provided here is sourced from the MOH website.
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