Can I submit the MediShield Life claim directly to the Central Provident Fund Board after I have settled the bill at the medical institution?
All MediShield Life claims have to be e-filed by medical institutions to ensure accountability and efficiency in claims processing, due to the high volumes involved. The Central Provident Fund (CPF) Board does not accept claims submitted manually by patients.
The medical institution will seek your authorisation to submit your claim for you. If a payout is due, it will be made directly to the medical institution to net off your bill.
This information provided here is sourced from the MOH website.
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