Whom may I contact to seek clarifications on the Cash Transaction Report (CTR - Form NP 784)?
For questions relating to the regulatory requirements for cash transaction reporting filing, you may contact the Anti-Money Laundering/Countering the Financing of Terrorism Division (for regulated dealers) at 1800 2255 529* or https://go.gov.sg/contactminlaw.
For questions relating to lodging a cash transaction report with the Suspicious Transaction Reporting Office ("STRO"), you may contact the STRO at 6324 9836 or stro@spf.gov.sg.
*Airtime charges may apply to calls made from mobile phones to ‘1800’ local toll-free numbers.
Related questions
I suspect that a cash transaction that exceeds S$20,000 is related to criminal conduct. What reports do I need to submit?
Can I consolidate the submission of Cash Transaction Report ("CTR") (e.g. on a monthly basis)?
A customer trades-in jewellery/gold bar/s or any other precious stone and precious metal ("PSPM"). The total cash received from the customer, for payment, is below the threshold of S$20,000. Is there a need to file a Cash Transaction Report ("CTR")?
I am unable to obtain all the identity of the individuals with senior management position of my corporate customer. Can I just proceed to transact with the corporate customer by obtaining and verifying the ACRA BizFile report only? What if customer refuses to provide his identifying information for customer due diligence?
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