What happens if the other party breaches the agreement?
You can apply for remediation through our online application form. You can also call the MinLaw Enquiry Line at 1800 2255 529* during office hours.
Non-neighbour Disputes
If remediation does not materialise, you may choose to explore other options to address the dispute, which may include seeking legal advice or proceeding to file an application with the Courts.
Neighbour Disputes from Tampines (During Pilot)
If remediation does not materialise because the Respondent declines or fails to respond, you can apply for Directed Remediation through our online application form. You can also call the MinLaw Enquiry Line at 1800 2255 529* during office hours. This means attendance at a CMC mediation session is compulsory for both parties.
Neighbour Disputes from all other Towns (During Pilot)
If remediation does not materialise because the Respondent declines or fails to respond, we will issue you with a Certificate of Waiver. You have the option to file a claim at the CDRT.
*When calling the MinLaw Enquiry Line using the 1800 2255 529, please note that airtime charges may apply to calls made from mobile phones.
Related questions
If the Respondent ignores or declines the CMC invitation, what are my other options? Can I bring the case up to the Community Disputes Resolution Tribunal (CDRT)?
What can I do if my conciliation session is to be conducted virtually but I have no access to the Internet?
Where is the CMC mediation held?
What can I do if I disagree with the facts reflected in the Maintenance Enforcement Officer's report?
