If the Respondent ignores or declines the CMC invitation, what are my other options? Can I bring the case up to the Community Disputes Resolution Tribunal (CDRT)?
For voluntary mediation, we can only proceed to arrange a mediation session when both parties are willing to participate.
Non-neighbour Disputes
If the Respondent declines or fails to respond to a mediation invitation, you may choose to explore other options to address the dispute, which may include seeking legal advice or proceeding to file an application with the Courts.
Neighbour Disputes from Tampines (During Pilot)
If the Respondent declines or fails to respond to a mediation invitation, you can seek the assistance of the Community Relations Unit (CRU) by calling their hotline at 3300 3300, between 9am to 9pm on weekdays.
Neighbour Disputes from all other Towns (During Pilot)
If the Respondent declines or fails to respond, we will issue you with a Certificate of Waiver. You have the option to file a claim at the CDRT.
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