When an application for voluntary mediation is received at the CMC, the process is as follows:

• Acknowledgment: You will receive an acknowledgment of your application.

• Assessment: We will assess your case to determine its suitability for
  mediation.

• Invitation to the other party (Respondent): If your application is found

  suitable for mediation at the CMC, we will invite the Respondent for

  mediation and update you on the outcome of the respondent.

• Scheduling: When both parties agree to attend mediation, we will schedule
  a mediation session and inform you of the date, time and location.

• Mediation Session: On the scheduled date, you and the Respondent will

  meet with our mediator(s). The mediator(s) will facilitate a discussion

  between both parties, in an attempt to foster greater understanding and

  possibly an amicable resolution.

• Outcome: Once an agreement is reached, our mediator(s) will document

  the terms. You will have the opportunity to review the document before

  signing it. You will also receive a copy of the signed agreement. If an

  agreement cannot be reached, we will close the session respectfully.

  You may choose to explore other options to address the dispute, which

  may include seeking legal advice or proceeding to file an application with

  the Courts.

• Follow-up: If required, the CMC may offer follow-up mediation sessions.