My company had previously assigned a third party service provider to manage the claims of our NSmen employees. After the transition to the new OneNS Portal, the third party service provider is unable to access the claims of my company’s NSmen employees. What should we do?

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In order to retain access to the OneNS Portal and Employer eServices after the transition, employers’ Corppass Admins have to re-authorise your respective third party service providers. Third party service providers will also need to re-assign role access to their own employees.

My company had previously assigned a third party service provider to manage the claims of our NSmen employees. After the transition to the new OneNS Portal, the third party service provider is unable to access the claims of my company’s NSmen employees. What should we do?

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What should I do if I encounter difficulties accessing the NS Pay eService on OneNS?

My company has NSmen from both the SAF and Home Team (HT). Will I be able to see all their claims on the OneNS Portal?

If you are a Third Party service provider: I have an existing Corppass Admin account. What should I do to manage my authorising party's NS Make-Up Pay claims?

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