I encountered an issue when attempting to make a payment, as I was informed that the QR code is not supported. Why is this happening?

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Accepted Answer

The OneNS Wallet only supports PayNow UEN or NETS QR codes. If the merchant is using a PayNow QR code linked to their personal phone number instead of their company UEN number, you will not be able to use the OneNS Wallet to make payments with your credits in such cases.

I encountered an issue when attempting to make a payment, as I was informed that the QR code is not supported. Why is this happening?

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