Back to home

What is the exchange policy for online purchases?

Updated by MINDEF
You can only make exchanges for sizing, defective items, or wrongly delivered items. You should make the exchange request within 7 working days of receiving or collecting the items. The exchange request should be made in-person, and you should present the delivery note or eMart receipt. Items should be unused and in their original packaging.

Topics:

In-service PersonneleMartNSFeMartNSmaneMart

Related questions

How can I exchange for wrong items delivered?

mindef

How can I request for an exchange for wrong items that were delivered?

mindef

How do I make online purchases?

mindef

How do I request for an exchange for an item I bought at an eMart outlet?

mindef

Need more help?

Describe your issues to us.

Contact us